Use these steps to create a benchmark attribute and add options and values.
To create a benchmark attribute:
-
On the Navigation pane, in Settings, click
Benchmark Attributes. If you don't see this menu option, you may not have rights to it.
-
In the Benchmark Attributes view, at the bottom of the grid, click
+ New Attribute.
The New Attribute dialog box displays with default options and values.
-
On the New Attribute dialog box:
- Enter an
Attribute Name, for example,
Customer Satisfaction.
- In the Attribute Options grid, do one or more of the following:
- To edit an option or value, click in the field.
- To add a new option, click
+ New Option.
- To delete an option, hover over the option and click the
X on the right side of the line.
-
Click
Save.
The next step is to add the benchmark attribute to a program.